Chargeback Policy

Good tips for our customers:

Airlines are not like buses - if you miss the first flight, you can't catch the following flight. Please buy travel insurance as well. Generally, if you miss the first leg of your fligh, the airline may cancel your entire itinerary, including the subsequent . Most airlines operate on a "no-show" policy, which means if you do not board the first segment, they assume you are not traveling and will cancel the rest of your flights. However, it’s best to check with the airline directly for their specific policies, as there can be exceptions. In some cases, if you inform the airline in advance, they may allow you to keep your second leg of the journey.

Important Note for Our Users:

Fly All Over operates as a booking engine system and is not an airline. While we strive to provide comprehensive information, we are not responsible for offering travel advice. Our role concludes once your tickets are booked. For additional information or any issues related to your booking, please contact the airline directly. Please note that any extra services provided will incur additional charges. To request these services, please send an email to support@flyallover.com. Thank you for understanding!

Definition of Chargeback

- A chargeback is an action taken by a customer to dispute a transaction made on our website, resulting in a refund request through their credit card issuer.

Reservation and Payment Terms

- Prior to completing a booking, customers must explicitly agree to our reservation and payment terms.

- By submitting payment, customers acknowledge and accept these terms without reservation.

Strict Refund and Cancellation Policy

- We have a strictly enforced refund and cancellation policy that customers must thoroughly review and understand before making a reservation.

- Our policy clearly outlines the eligibility criteria and procedures for refunds.

- Customers will be held accountable for complying with the policy in the event of a refund request.

Dispute Resolution

- In the event of any issues or disputes, we strongly encourage customers to contact our dedicated customer support team immediately.

- Our team is committed to resolving matters promptly and amicably to provide the best possible customer experience.

Documentation and Communication

- Customers bear the responsibility of maintaining accurate documentation related

to their booking, including confirmation emails, receipts, and any communication records.

- Failure to provide adequate and timely documentation may adversely affect the resolution

of any dispute.

Zero Tolerance for Fraudulent Chargebacks

- Fly Allover maintains a zero-tolerance policy towards fraudulent chargebacks.

- We will actively investigate and challenge any unwarranted or illegitimate claims.

- Our industry-standard security measures are designed to prevent fraudulent transactions and safeguard our customers' sensitive information.

Customer Responsibility and Accountability

- Customers are solely responsible for providing accurate and up-to-date information during the booking process.

- Any misrepresentation or falsification of information may result in immediate reservation cancellation without a refund.

- Customers will be held accountable for any financial losses incurred by Fly Allover due to their actions or negligence.

Indemnification

- By utilizing the Fly All Over website and services, customers agree to indemnify and hold us harmless against any losses, damages, liabilities, or expenses arising from chargebacks initiated by them without valid grounds.

Policy Updates and Enforcement

- Fly All Over reserves the right to modify or update this policy at any time without prior notice.

- Customers will be notified of any changes through our website or other communication channels.

- This policy will be strictly enforced to protect the interests of Fly Allover and its customers.

Chargeback Policy

Good tips for our customers:

Important Note for Our Users:

Definition of Chargeback

Reservation and Payment Terms

Strict Refund and Cancellation Policy

Dispute Resolution

Documentation and Communication

Zero Tolerance for Fraudulent Chargebacks

Customer Responsibility and Accountability

Indemnification

Policy Updates and Enforcement

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